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Customer experience | Sales, Customer Insights,...
Answered

Show tasks in subgrid for the regarding Account on Appointment form

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Posted on by

Hi, 

I would like to show the task entity as a subgrid on the appointment form, and to show all tasks regarding the selected Account on the appointment. I guess I need to create a relationship between task and appointment but will I be able to show all tasks for the selected Account? Just to clarify, we are not creating tasks regarding an appointment, the regarding on task is an Account. 

Best Regards, 

Emma

I have the same question (0)
  • EmmaCRMadmin Profile Picture
    on at
    RE: Show tasks in subgrid for the regarding Account on Appointment form

    Amazing help as always from you Hao!

    Thanks a lot!

  • Verified answer
    LuHao Profile Picture
    40,888 on at
    RE: Show tasks in subgrid for the regarding Account on Appointment form

    Hi Emma,

    We will insert a qucik view form of Account in the Appointment form.

    Step 1. Create a qucik view form for Account.

    pastedimage1610957947718v1.png

    Step 2. Insert a sub-grid of Task in the quick view form. Save and publish the quick view form.

    pastedimage1610958009491v2.png

    Step 3. Insert the quick view form of Account in the Appointment form.

    pastedimage1610958543808v3.png

    pastedimage1610958625026v4.png

    Result:

    pastedimage1610958836302v5.png

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