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Microsoft Dynamics NAV (Archived)

HELP with senseless shipment documents created

Posted on by Microsoft Employee

Hi guys!

We have some customers to whom we assign charge items like freight and also discounts using in this last case “Type G/L” and the corresponding account in the sales orders.  The problem we have is that for those customers Navision creates two different sales shipment documents.

 The first one contains the items and the corresponding shipped quantities.

 The second one contains depending on whether the sales order has a Charge item or G/L account the following:

 1. When using "Charge (Item)" on the sales orders, the second sales shipment contains the original items (but with quantity 0) and the "Charge (Item)"-item.

 2. When using "G/L Account" on the sales orders, the second sales shipment would only contain this "G/L Account"-item.

 

Neither case makes sense as nothing is actually physically shipped.

 

So the question is how can we prevent Navision from creating these aforementioned entries?

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