Hi, According to Microsoft's official documentation, system segments are created automatically by the system, and system segments can be created in the following three ways. The link to the document is as follows. Service limits and fair use policy | Microsoft Learn In addition, according to another official document, segment quota is a limit on the number of active segments an organization can have. The active segment count is the sum of live segments created by users and system segments created by customer journeys. The link to the document is as follows. Create segments and lists to establish target markets (Dynamics 365 Marketing) | Microsoft Learn I hope my answer is helpful to you! If you have any other questions, please feel free to contact me. Best Regards, Rudy Zhang
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