Project Setup Does Not Open

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Posted on by SL_GP_BC_123

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I have a new implementation of SL2018. This is a test upgrade from SL2011. As part of this implementation we are activating project controller, and I have a case where none of the project screens are opening. Any attempt to open Project Setup or any project screen yields the following error:

We were able to open the screen initially. Had setup a couple of project categories and then attempted to open the Project Setup. After that initial opening, the screen would no longer open. To troubleshoot we've done the following:

1) Reinstalled SL and CU3

2) Installed the demo company - the demo company opens OK

3) Rebuilt indexes, views and stored procedures

4) Attempted traces with no concrete results

Note the implementation is on advanced management and properly licensed for Project Controller.

Any thoughts as to what may be happening and how to resolve. Please advise.

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CFROTON 4,710 on at

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Dear JG,

In sql run (app db)

Select * from pjcontrl where control_code = 'Timer'

The control_data field in the record should not be 0, if it is zero then set that field to be 10 or greater.

This is a timer status setting (found in project controller setup) if it is set to 0 for the timer then project controller screens are known to crash. So it must be set to 10 seconds or greater for the screen to completely launch.

Best Regards,

Jana MacDonald

MSFT Dynamics (Project Controller) support

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