Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sending a survey via p...
Customer experience | Sales, Customer Insights,...
Suggested answer

Sending a survey via power automate

(0) ShareShare
ReportReport
Posted on by Mattw112b 385

I have followed the directions here:

Send a survey by using Power Automate | Microsoft Docs

Everything completed successfully in Power Automate.

Even in Dynamics the Customer voice invites shows survey status as sent.

But I never received it?

Anything I am needing to add extra?  Where does the email actually come from Dynamics?  or Forms?  Or do I need to add in my flow?

Thanks,

Terry

  • Mattw112b Profile Picture
    Mattw112b 385 on at
    RE: Sending a survey via power automate

    The issue turned out to be a cisco spam tool my IT uses.  Thanks Welly for the help.

  • Mattw112b Profile Picture
    Mattw112b 385 on at
    RE: Sending a survey via power automate

    done

  • Welly Lee Profile Picture
    Welly Lee on at
    RE: Sending a survey via power automate

    Can you try again and cc welly.lee@microsoft.com. Thanks.

  • Mattw112b Profile Picture
    Mattw112b 385 on at
    RE: Sending a survey via power automate
    [deleted]
  • Mattw112b Profile Picture
    Mattw112b 385 on at
    RE: Sending a survey via power automate

    Thanks, It's been an hour.  I'll send you the link.

  • Suggested answer
    Welly Lee Profile Picture
    Welly Lee on at
    RE: Sending a survey via power automate

    Mattw112b -- the email should come from surveys@email.formspro.microsoft.com -- it may take a few minutes depending on if there are lots of email in the queue. If you still have not receive it after a few more minutes. Please send the survey link to customervoice@microsoft.com and we will take a look.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans