web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Employee Self Service Private Contact Details

(0) ShareShare
ReportReport
Posted on by 103

Hi,

Is there a way that you can configure HR so that an employee can add a contact detail in their ESS, mark it as Private and not have it immediately disappear from their screen.  I understand that I can go into Global Address Book Parameters and allow the Employee security role for example to be able to view private contacts and this will then prevent the contact details from disappearing from their screen once entered but this will then give all employees a view of these private contact details in the Company Directory.

Is there a way I can set the system up that allows the user to view their own contact details marked private but no others?

Thanks

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    300,721 Super User 2025 Season 2 on at
    RE: Employee Self Service Private Contact Details

    Hi Mancini,

    If the the user/worker relation is set correctly via the user details, the user should be able to see his own private details. I wrote a blog about this. It might help you for understanding. dynamicspedia.com/.../

    So check the user/worker relations.

  • Mancini Magic Profile Picture
    103 on at
    RE: Employee Self Service Private Contact Details

    Thanks Andre for your response.

    However, the users are all assigned to a Person, none of which have the System Admin security role.  Only the HR Manager and HR Assistant Roles have been selected in the Global Address Book Parameters to have access to private details and yet when an employee adds a new contact in the ESS and marks it as Private, it disappears from their view.

    I'm sure I have something set up incorrectly but can't see where...

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    300,721 Super User 2025 Season 2 on at
    RE: Employee Self Service Private Contact Details

    Hi Mancini,

    There is an issue on the contact details part. I would recommend to log an incident for Microsoft Support.

    As work-around, you can untick the private check box; then save the record. After that, you can re-enable the private check box. Then it is working.

  • Mancini Magic Profile Picture
    103 on at
    RE: Employee Self Service Private Contact Details

    Okay, thanks Andre.  I'll log an incident with Microsoft and thanks for the work-around.  That does the job :)

    Many thanks again for your help

  • Mancini Magic Profile Picture
    103 on at
    RE: Employee Self Service Private Contact Details

    Microsoft have confirmed that this is a known issue and a fix will be included in the next update, (8.1.3737)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 683 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 563 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 398 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans