Getting an info as " Specify Return Action "I want to invoice an intercompany purchase order for which the RMA(Sales order) has been invoiced by mistake.

(0) Share

Report

Posted on by santarzan

405

Hi All,

I have an issue in which one of the users has posted the RMA before posting the Derived linked purchase order, now the system is not allowing me to post the purchase order.

I have created a sales return order in company A and this order has created a purchase return in company B.

Now the user has posted and invoiced the sales return order (RMA) and the purchase order is in open status now when I try to post the purchase order I am getting the below error.

1538.rma.jpg

Now can anyone tell me how to fix this issue so that the Purchase order can be posted?

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (1)

Verified answer

Guy Terry 28,924 Moderator on at

Like (1)

Report

RE: Getting an info as " Specify Return Action "I want to invoice an intercompany purchase order for which the RMA(Sales order) has been invoiced by mistake.

You need to set a Return action on the PO Line. It's on the Setup tab below the lines grid. You can also set a default to use in Procurement and sourcing parameters, should this ever happen again.

And, no, I have no idea what Return actions do!

Was this reply helpful? Yes No
Suggested answer

shaik arif 41 on at

Like (0)

Report

RE: Getting an info as " Specify Return Action "I want to invoice an intercompany purchase order for which the RMA(Sales order) has been invoiced by mistake.

right answer i tried for me it was working.

Was this reply helpful? Yes No
Suggested answer

pahmed0346 5 on at

Like (0)

Report

RE: Getting an info as " Specify Return Action "I want to invoice an intercompany purchase order for which the RMA(Sales order) has been invoiced by mistake.

Thanks its working also in my case,

Was this reply helpful? Yes No