Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Sales Picking with se...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Sales Picking with serial number scan in WMS Mobile device

(0) ShareShare
ReportReport
Posted on by maharaja 50

Hi,

We had been doing the outbound process for a client and during the sales picking process we want to to do a serial number picking from a location. 

We use tracking dimension - Batch and serial and in the reservation hierarchy has -batch/serial above location and the sales order is reserved on Sales order creation.

So this prompts the item to be picked based on reservation and it does not allow editing. We want to scanning a serial number to make a confirmation during the picking process.

How can a serial number field be made available on the Mobile device menu item - scan to be made mandatory/editable during the picking process?

Please share your feedback/suggestions.

Thanks,

Maharaja.

  • MaharajaP Profile Picture
    MaharajaP 95 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi Guy Terry,

    Precisely we need to have serial validation in Warehouse so this might have a limitation.

    Thanks for your input.

    Regards,

    Maharaja.P

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi MaharajaP

    You could take a look at Piece picking. It could be configured to force the user to make a scan for every 'each' or one that they pick. Unfortunately, I don't think it will ask them to scan the serial number of every one.

    https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/piece-picking-confirmation

  • MaharajaP Profile Picture
    MaharajaP 95 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi Suman,

    Thanks would explore this functionality too.

    Best Regards,

    Maharaja.

  • Suggested answer
    Sagar Suman Profile Picture
    Sagar Suman 5,774 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    HI MaharajaP,

    If that is the case do not change anything in reservation related classes.

    Just like standard option which allows worker to confirm batch number, extend the same logic for serial numbers. (Safest bet)

    pastedimage1588863391420v1.png

  • MaharajaP Profile Picture
    MaharajaP 95 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi Suman,

    Thanks for your reply. But our business requirement is to use auto-reservation and later we need to validate that the correct serial number is picked in the WH.

    Due to this we had to opt for customization.

    I would use you suggestion incase reservation is not used in future.

    Cheers,

    Maharaja.P

  • Suggested answer
    Sagar Suman Profile Picture
    Sagar Suman 5,774 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi maharaja,

    The only way this should be handled is to keep serial number below location.

    That will keep serial number out of reservation and will be made available on the mobile device for scanning. 

    I would strongly suggest do not even try hands on customizing this scenario.

    pastedimage1588533458139v1.png

  • jannawangD365 Profile Picture
    jannawangD365 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    agree with Scott, no standard functionality can allow you scan serial number as the serial number is already determined during reservation. 

  • Scott Gaines Profile Picture
    Scott Gaines 1,943 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    I think so unless someone else knows another way.  I haven't seen a way to do this.  Good luck!

  • maharaja Profile Picture
    maharaja 50 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    Hi Scott,

    Appreciate your quick response.

    So this could be taken up with only a customization then i believe?

    Regards,

    Maharaja.P

  • Suggested answer
    Scott Gaines Profile Picture
    Scott Gaines 1,943 on at
    RE: Sales Picking with serial number scan in WMS Mobile device

    I don't believe you can setup serial as a confirmation out of the box.  If in the reservation hierarchy you put serial below location you will see the device ask for input on the serial number. Since your serial number is above location in the reservation hierarchy the user is only shown the serial number.  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans