We've just done a migration from a legacy system to Dynamics HR. Mostly everything is working smoothly, but Leave and Absence is proving to be a pain.
The end goal is for us to have a leave plan with a base entitlement of 29 days. At the 5, 6 and 7 year mark, this should be increased by a 1 day each - so each employee should have 32 days entitlement once they reach 7 years of service.
We've managed to get all employees on the base entitlement, but nobody has any additional entitlement based on their start date (e.g. someone who joined in 2014 still has 29 days entitlement). Everyone has been enrolled as of their employment start date. Even forcing the accrual process on an employee record did not work.
Is there anything that we're missing? Looking at other examples online this looks to be how it's supposed to be setup, but still no dice. This also applies to other plans (e.g. paid sickness) but hopefully once a solution is found for this, we can apply to all relevant plans.