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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Team booking don not a...
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Answered

Team booking don not appear in app of individual resources and team members

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Posted on by Leif_23 165

Hi all,

we just started using our field service in scheduling. For individual resources it works quite well especially when it comes to the overview on their personal phones.  

However, when we start to build teams with existing resources and schedule these, these bookings do not appear in the mobile app for the individual resource. How can I change this? Thank you!!

Thank you!!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Team booking don not appear in app of individual resources and team members

    Hi Leif_23,

    Please refer to this doc:

    docs.microsoft.com/.../mobile-faq-bookings-not-showing

  • Leif_23 Profile Picture
    Leif_23 165 on at
    Team Bookings do not appear in mobile app for indivual resource

    Hi all,

    we just started using our field service in scheduling. For individual resources it works quite well especially when it comes to the overview on their personal phones.  

    However, when we start to build teams with existing resources and schedule these, these bookings do not appear in the mobile app for the individual resource. How can I change this? Thank you!!

    Thank you!!

  • Leif_23 Profile Picture
    Leif_23 165 on at
    Team Bookings do not appear in mobile app for resource

    Hi all,

    we just started using our field service in scheduling. For individual resources it works quite well especially when it comes to the overview on their personal phones.  

    However, when we start to build teams with existing resources and schedule these, these bookings do not appear in the mobile app for the individual resource. How can I change this? Thank you!!

    Thank you!!

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