Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Unanswered

Booking rule: Error message if one (or more) of the resources for which a booking is trying to be created is not available

Posted on by 20

Hi all, 

I would like to create a booking rule that triggers an error message when one or more of the resources for which we are trying to create a booking are on holiday. 

Currently field services does not create a booking when the resource is not available but we would also like to show an error message in this case. 

Is there someone who has experience in writting booking rules like that? Is there already an example available for a rule like that on which I can rely? 

Many thanks in advance!!!

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Booking rule: Error message if one (or more) of the resources for which a booking is trying to be created is not available

    You can follow my guide on how to write booking rules here - www.daymandynamics.com/.../

    However, how are your users creating bookings in the system currently?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Booking rule: Error message if one (or more) of the resources for which a booking is trying to be created is not available

    Hi User25081994,

    Please check the following thread:

    Booking Rules - Dynamics 365 Field Service Forum Community Forum

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans