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hi Everybody!
I am trying to integrate information into AP but i get this error message, any ideas how i can resolve this?
In the couple cases we have seen this type of error, it usually has to do with a data issue in GP or a third-party pop up window/modified window causing the error.
Manually keying in this AP into Dynamics GP would be a good test.
Otherwise, you can turn on the IMTrace log and see if that gives more information to this error:
1. Browse to your Integration Manager folder. This folder is typically at the following location:
C:\Program Files\Microsoft Dynamics\Integration Manager
2. Open the Microsoft.Dynamics.GP.IntegrationManager.exe.config file by using Notepad or another text editor.
3. Locate the three switches near the bottom of the file. Change the value of the first switch and the third switch to 1 . For example, the switches section will resemble the following:
- <switches>
-<add name=”IMTracingOn” value=”1”/>
-<add name=”TraceGPScriptInstructions” value=”0”/>
-<add name=”TraceGPDexInstructions” value=”1”/>
Close and reopen Integration Manager, and then run the integration. After it fails, go into the IM folder and there should be a file called IMTrace.txt that contains the errors.
**NOTE: You must use 'Run As Administrator' to launch both GP and IM for the logs to generate.
Another thing that might help identify the cause of this issue/error.... GP naturally goes hidden when running the integration. We can set it though to stay active which may help you see what is happening when the error is thrown ( i.e. you may see a 3rd party pop up window open/modified window ).
In you IM .ini file ( typically located at something like C:\Program Files (x86)\Microsoft Dynamics\Integration Manager 12)
Find the Microsoft.Dynamics.GP.IntegrationManager.ini
Open in notepad
Change the two below to TRUE
ShowDynamics=False/True
Shows the Dynamics GP interface during the integration process. The user will be able to observe how data is recorded. This feature is particularly useful if troubleshooting a problem record.
DoUIRedraw=False/True
Refreshes the interface when data is being integrated. Works in conjunction with ShowDynamics.
Save and relaunch IM - this should then keep GP up when running the integration.
Let us know if you have any questions.
Thanks
I find the fastest way to troubleshoot these types of errors is to try to key the entry into GP. My guess is the vendor is inactive or the document number is a duplicate.
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