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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / a currency to convert ...
Finance | Project Operations, Human Resources, ...
Suggested answer

a currency to convert from is required to retrieve exchange rate information

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Posted on by Uk257 90

Hi, All.

While posting customer free text invoice in Za02 entity we gets below error and this happens to particular customer only.

pastedimage1586842407224v1.png

While debugging, i found that while posting it is checking vendor in MX01 entity based on dirparty id available in intercompanytradingpartner table in ZA02 entity. But the vendor is not available in MX01 entity. So that it is bringing the error in \Classes\ExchangeRateHelper\validateFromCurrency

pastedimage1586842810966v2.png

Then i checked the intercompany setup for the customer but intercompany setup is not active for the customer. See below screenshot.

pastedimage1586842914803v3.png

Intercompany setup is not available for the customer but why it is checking vendor information on MX01 entity while posting invoice in za02 entity. Anyone faced this issue. Please help.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: a currency to convert from is required to retrieve exchange rate information

    Hello Uk257,

    Kindly provide us an update on this thread. Is this sorted out?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: a currency to convert from is required to retrieve exchange rate information

    Hello Uk257,

    Please check the suggestion from Ludwig and see if anything in the currency setup is missing which caused this error.

    Also, check if there is any hotfix released by Microsoft applicable for AX 2012.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: a currency to convert from is required to retrieve exchange rate information

    Hi UK257,

    The error message indicates that a currency is not setup.

    What is the currency that you see in the free text invoice header?

    Does this currency have an exchange rate defined against your reporting and accounting currencies?

    Best regards,

    Ludwig

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