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Any way to send a marketing email to the same contact when they submit the same marketing form more than once on the same day?
Note: I know i can do something with standard CRM Workflow email (or Flow) e.g. when lead gets created, but is there are way to do it with the nicely formated marketing email.
There are so many different scenarios when this is needed, the most simple you submit a form so you always get a confirmation email even if you submit twice. (i understand that there are scenarios when this is also not desired - but either behabiour should be able to be defined in the Segment or Journey)
Hi LA,
Could it work for you?
You refer to following thread for how to do validation in flow and secure the request.
Regards,
Clofly
If you had found any answer helped, please kindly mark as verified to close the thread, it would be really appreciated.
Hi LA,
We can add validation and protection actions within flow.
Before sending out an email, retrieve whether there is matching contact record in Dynamics Marketing:
If result count is 0, do nothing.(Send marketing email by inbound customer journey.)
If result count is larger than 0, use "Send an email" action.(You may create a custom entity to record the count of emails sent to each contact, only send email when the number not exceeds threshold.)
Regards,
Clofly
Clofly,
I understand what you are doing using the formSubmit/afterFormSubmit to Flow to marketing API, but how would you make that secure from the Form on a public website to Flow? (you can't use a static value as someone can just inspect the form and use the same value 1,000's of times).
Hi LA,
You could refer to my answer(the last one) in this thread to accomplish it.
We can edit HTML source code in "Send an email" action to create a formatted HTML email.
Regards,
Clofly
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