35
When I run this journey that is not reoccuring and scheduled to run for about 2 weeks, if a contact was matched in Active Sales Reps, but now is now matched in No Active Sales Reps in the middle of its duration, will the contact be participating in both swimlanes?
The goal is to only email once as the content is the same in the email except for whom the email is from and signature.
Hi Chris Angulo,
This is based on which type of your segment is.
If you are using dynamic segments, this is possible. Each dynamic segment has evaluation time about 15 mins. Assume that your 'Activate Sales Rep' segment's next evaluation time is 03:20PM, and your 'No Activate Sales Rep' is 03:15PM. And your email sends at 03:19PM. If you modify your contact in the 'Activate Sales Rep' and now it matches 'No Activate Sales Rep' at 03:14PM. The contact would be as a member both is these two segments. And then he would receive two emails.
For static segments, would not.
Share
Report
All responses (
Answers (
