web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

How to order Resource Scheduling Optimization?

(0) ShareShare
ReportReport
Posted on by 5

Hi,

We currently have D365 Field Services Enterprise subscriptions via an EAS agreement however when it comes to the addon for resource scheduling optimisation does this need to be purchased via the M365 admin portal or can we order it via a standard EA order?

Although our technical staff have access to the M365 admin portal to assign licenses in general our procurement team do not which will be an issue if this is required.  Also is the user ordering RSO required to have a D365 FS license assigned to them?

EDIT:

So I've learned that we can order it via the EAS.

I have the same question (0)
  • Verified answer
    KK-365 Profile Picture
    1,010 on at

    You can order all related dynamics solutions through  EAS.

    It is not necessary for the user ordering RSO to have Field Service License.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 75 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans