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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Upload Button Missing ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Upload Button Missing - Bug ?

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Posted on by JanniBatsilas 2
 
I have the issue, that in my Customer Insights - Journeys installation, the upload button is missing in the media upload interface (see screenshot).
I have already created two environments and in both this bug persits. 

The Support is not really helpful since their answer was (no joke) /try to fix the bug/ ....

I tried in every single submenu to upload an image but failed to do so, because the /Upload/ button is always missing.
The system admin is also not able to upload images.

The Version is:     1.1.37290.68
 
We have also outbound marketing installed (since obligated to have double-opt-in), the version is:   1.101.2010.0
 
//
I have the same question (0)
  • Suggested answer
    Chiara Menesatti Profile Picture
    Chiara Menesatti Moderator on at
    Thank you for your feedback. The team is actively investigating this as a bug. 
  • Dali Verschuuren Cegeka Profile Picture
    Dali Verschuuren Ce... 2 on at
    Is there already a solution for this? I have the same issue. 
     
    I was thinking it could be something with the security roles, but even with System customizer and System Admin roles, I still could not upload an image in Customer Insights on the Test and development environments. 
     
    In production it is possible, but I don't know if it has something to do with that...
     
     
     
     
  • Suggested answer
    Chiara Menesatti Profile Picture
    Chiara Menesatti Moderator on at
    The bug has been fixed with the March release. 

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