web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Upload Button Missing - Bug ?

(4) ShareShare
ReportReport
Posted on by 2
 
I have the issue, that in my Customer Insights - Journeys installation, the upload button is missing in the media upload interface (see screenshot).
I have already created two environments and in both this bug persits. 

The Support is not really helpful since their answer was (no joke) /try to fix the bug/ ....

I tried in every single submenu to upload an image but failed to do so, because the /Upload/ button is always missing.
The system admin is also not able to upload images.

The Version is:     1.1.37290.68
 
We have also outbound marketing installed (since obligated to have double-opt-in), the version is:   1.101.2010.0
 
//
I have the same question (0)
  • Suggested answer
    Chiara Menesatti Profile Picture
    Moderator on at
    Upload Button Missing - Bug ?
    The bug has been fixed with the March release. 
  • Dali Verschuuren Cegeka Profile Picture
    2 on at
    Upload Button Missing - Bug ?
    Is there already a solution for this? I have the same issue. 
     
    I was thinking it could be something with the security roles, but even with System customizer and System Admin roles, I still could not upload an image in Customer Insights on the Test and development environments. 
     
    In production it is possible, but I don't know if it has something to do with that...
     
     
     
     
  • Suggested answer
    Chiara Menesatti Profile Picture
    Moderator on at
    Upload Button Missing - Bug ?
    Thank you for your feedback. The team is actively investigating this as a bug. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans