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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Remove email address f...
Customer experience | Sales, Customer Insights,...
Suggested answer

Remove email address from contacts with data from CSV file

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Posted on by Apolka 5

Hello,

We want to remove 100,000+ email address data from contacts and leads. The list was given to us by a third-party (subscribers list).

We have a CSV file with only email addresses in it and all those are invalid.

Is there any option to import these list onto CRM, match the contact and bulk delete, without having to go through these one-by-one? 

Thank you in advance!

Best regards,

Apolka

I have the same question (0)
  • Suggested answer
    Kishor Kumar Profile Picture
    Kishor Kumar 3,710 on at
    RE: Remove email address from contacts with data from CSV file

    1. Clear the Email Address which is not required from the Org. 2. Create a console define your conditions/business logic and then update those correct mail Id to the Org in batches.

    2. If you are familiar with Power Automate you can do it as Bipin mentioned below.

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Remove email address from contacts with data from CSV file

    Hi,

    Some possible options could be:

    1. Export contact to excel, vlookup and update data reimport updated data

    2. .Net utility which will compare contact based on the email address and update it null

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,981 Moderator on at
    RE: Remove email address from contacts with data from CSV file

    Hi,

    You can not do through OOB Import wizard.

    If you are using CRM Online then you can Power Automate to achieve your requirement.

    medium.com/.../how-to-parse-a-csv-file-using-microsoft-flow-azure-logic-apps-or-powerapps-e8f6f44d7f6b

    www.cloudfronts.com/.../

    If you are using CRM Onpremise then you could first dump the data to SQL temporary table. And create small Console application to fetch data from sql and update records with null value in dynamics.

    xrmdynamicscrm.wordpress.com/.../

    Please mark my answer verified if i were helpful

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