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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error: BOX API can'...
Microsoft Dynamics AX (Archived)
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Error: BOX API can't be used from non-interactive sessions.

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Posted on by Sridhar Narayanan 1,099

Hi Experts,

I am trying to create and post statements through x++ code.

Statement got created and it has updated 'Statement number' in  RetailTransactionTable & RetailTransactionSalesTrans

Also all values are updated properly in RetailStatementTable.

However, the below code which is used to post statements is throwing an error "BOX API can't be used from non-interactive sessions"

RetailStoreOrderSynchronizer::CreateStoreSalesorders (statementTable.statementId, true);

The above line is the replica of native code which posts statements used in batch and also while posting statements manually.

Am I missing any of the setups etc. 

Thanks.

N.Sridhar

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I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 239,660 Most Valuable Professional on at

    Can you find out which line of code is throwing this error?

  • Sridhar Narayanan Profile Picture
    Sridhar Narayanan 1,099 on at

    Hi Martin,

    Below piece of code in RetailStatementPost is causing this error

           if (!this.isInBatch())

           {

               if (operationProgress)

               {

                   operationprogress.reset();

               }

               if (callerObject)

               {

                   callerObject.activate(true);

               }

               Box::info("@RET4164");

           }

    In my case, we are not using either UI or running a batch to create and post statement. So by default system is considering that Box::info()

    is getting executed from UI. I have either overlay of extend this class and respective method to fix the error.

  • Verified answer
    Martin Dráb Profile Picture
    Martin Dráb 239,660 Most Valuable Professional on at

    I see, it's in run() method of RetailStatementPost class.

    Now you know why this happens. I see a few things your can do about it:

    • Extract the logic you want from run() to a separate method (without the logic you don't want).
    • Claim that it's a bug and ask Microsoft to fix it.
    • Run your logic in batch even if it's not your preference.
    • Hack isInBatch() and let it return true in this case even if it's not in batch (which may have unexpected consequences).
  • Sridhar Narayanan Profile Picture
    Sridhar Narayanan 1,099 on at

    Hi Martin,

    Thank you very much.

    Regards,

    N.Sridhar

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