Chart Shows X Axis Labels as (Blank)

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Posted on by Qurator

Hi all,

I have created a system chart which has the Legend set to the entity id with count:all and the Horizontal (Category) Axis Labels set to a Yes/No field. When the chart is in the preview mode, it shows the X axis values as Yes/No as expected, but as soon as I publish it and view through the normal front end (using either the Unified Interface Web mode or a Model Driven App) the labels show as (blank). The categories are separated properly so it is seeing the different values.

Above image is the preview mode and below image is the 'Live' mode

I have tried:

Different Yes/No fields - The result is the same
Changing the display text on the field - The result is the same
Different field types (int, string, etc) - The chart works as expected
Different Browsers - The result is the same
Different instances - The result is the same

Has anyone else seen anything similar or have any suggestions as to what can be done to fix this? Any help would be greatly appreciated

Thanks,
Jason

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lookka 10 on at

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I'm having the same issue with a personal chart. Haven't tried making it a system chart yet. The chart preview looks fine but once saved and viewed in the sales hub, the values are (blank). There is no issue when loading up the same chart in the old interface.

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LuHao 40,892 on at

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Hi Jason,

I tested and encountered this issue. I think it is a bug.

I will reflect it to Microsoft team.

If there is any progress, I will reply here.

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Qurator 80 on at

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Hi,

This has been resolved in a recent patch released by Microsoft.

Thanks,

Jason

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Robert50 212 on at

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Any idea what version has the fix so we can monitor our own environment? Thanks

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Qurator 80 on at

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This was fixed in Service Update 135 which they said was released to EMEA on 21st Feb and NA on 28th Feb.

Hope this helps

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Robert50 212 on at

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Looks like our environment just got 135 over the weekend and my charts are now working as expected. Do you know where we can check the service update history and scheduled updates for our enviroment besides in the Office 365 health \ message center? In the power platform admin center, I do see the version 9.1.0.13535 but nothing about when it was installed.

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