Cannot Declare Starting Amount in POS.

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Posted on by Community Member

Hello all,

I am running a testing deployment of Dynamics AX 2012 R2 with CU6. I have a store server and one POS terminal configured in the Retail component. I have set up my global Payment Methods in the Retail component and have configured a Cash Payment Method on the Testing Store. I have "Counting Required" checked and can do a Tender Declaration but when I try to do a "Declare Starting Amount", I get an error "The tender type has not been set up to perform this action." I cannot find real information on how to configure this. Can anyone point me in the right direction?

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Sarang K 30 on at

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Please check if 'Tender Removal.. ' payment method is created and is attached to the store.

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daxsnacks 30 on at

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You most likely need to set the "Remove/add payment method" field on the Miscellaneous fast tab in the Store settings.

This is the field highlighted in red below:

Cheers,

Doug.

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Community Member on at

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Thanks much for the info. That did the trick.

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Sarang K 30 on at

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Welcome...!!!!!

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