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Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

Posted on by 35

Dear  Team,

We are facing issue with Workflow not running after  restoring Old Application and DB due to server crash.

We tried options using Workflow Infrastructure setup in Administration / Work flow setting. 

Still Bath job is not processing messages in Queue. 

Please suggest ho we can check this to start workflow. 

Thanks 

Vijay Agrawal

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

    Hi Vijay,

    Can you check if a full x++ compilation and CIL build can solve this issue?

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

    Hello Vijay_derewala,

    In addition to what André mentioned; please check in below areas.

    --- All batch jobs are selected in the 'Selected servers' section in "Batch groups" form for all groups whatever you created.

    pastedimage1590211388222v1.png      pastedimage1590211424983v2.png

    --- Make sure all workflow related batch jobs are in Waiting status. If this is showing as 'Withhold'; please change the status to "Waiting".

    pastedimage1590211546421v3.png

    --- Check the recurrence of these batches too.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Vijay_derewala Profile Picture
    Vijay_derewala 35 on at
    RE: Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

    Hi,

    Yes, Batch Group is assigned with Batch Server and currently active.  

    We have not restored AD so users were restored with Old SID.

    We are getting error message as attached.. Please suggest if this could help in getting root cause.

    Thanks 

    Vijay8475.Error-worflow.png3377.Batch-Server-Status.png

  • Vijay_derewala Profile Picture
    Vijay_derewala 35 on at
    RE: Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

    Hi,

    Yes, Batch Group is assigned with Batch Server and currently active.  

    We have not restored AD so users were restored with Old SID.

    We are getting error message as attached.. Please suggest if this could help in getting root cause.

    Thanks 

    VijayError-worflow.pngBatch-Server-Status.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Dynamics AX 2009 - Workflow not activate after server rebuild with Restore of Application and Old DB

    Hi Vijay,

    Can you check if there is at least an AOS server assigned as batch server and that the batch groups are enabled for a batch server? Is the start date of the workflow message processing job updated every minute or is it stuck on a date/time in the past?

    Can you also tell if the same AD is used or that this also has been restored? If so, all users might need to be updated with a new domain and SID value.

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