I have several journeys/campaigns where I need - based on if the recipient have answered to exit the journey or do something else. We do have both CRM & Marketing dynamics
I do not get this to work with Dynamic segments and customer journeys at the moment, even if I through the outlook app import the email answer to the contact, and try to match vs subject or in other ways. the customer journey do not understand that it should stop sending emails.
Have anyone else have this problem? Can I force update of a segment evaluation or import to "marketing insight services" in some way so that this works? Alternativly - how would I set this up with a dynamic marketing list?
Any solution are appreciated,
