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Customer experience | Sales, Customer Insights,...
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Marketing Newsletter keeps refreshing itself

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Posted on by 10

Dear Community,

We currently have a small problem in Dynamics 365 Marketing. When we edit a newsletter online, the designer reloads regularly. When you have not saved before, you will lose your changes. Is it possible to change or disable this refresh interval?

1881.Designer.jpg

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  • Suggested answer
    AyushJain Profile Picture
    Microsoft Employee on at

    Hi Sebastian, this seems like a bug in your environment. Can you please create a support case via https://admin.dynamics.com/  -> After logging in go to Help + Support and then "New support ticket". Choose Dynamics 365 Customer Engagement as the product and specify that you're using Marketing in the description. 

    If this doesn't work or your company has Premier support plans, please refer to https://mbs.microsoft.com/customersource/northamerica/CRM/support/support-lifecycle/CRMSupport for more resources. 

    Hope this helps!

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