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Microsoft Dynamics CRM (Archived)

Opening the new window when User clicks links in Dashboard view

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We have Entity views placed in Dashboards. However when user clicks on any lookup column links in dashboard it opens the record in same window (dashboard) so User has to click on back button to go back to dashboard which gets rest and looses any View related selection made by user. Also user cannot have side by side comparison between dashboard and record form.

Is there anyway so that clicking in dashboard views or even double clicking record row can open it in new pop up window?

Thanks

Mkeer

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  • Suggested answer
    Mahadeo Matre Profile Picture
    17,021 on at

    Hi..

    This is by design.. but you can instruct user to right click on record and open record into new window.

    Hope this will help..

  • MaKeer Profile Picture
    on at

    Actually it opens the record in same window, even if User click on Lookup column link on Dashboard view and there is no way to "right click" on lookup link to open it in new window.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    the user should able to right click on the dashboard. Can you check again?

    6011.13.PNG

  • Suggested answer
    Rob Landolt Profile Picture
    495 on at

    Hi MaKeer, if you are running V9 with the unified interface it doesn't work, nor does clicking to open in a new window. I raised this as a support issue with MS a month or so ago, and didn't get a solid answer if it was a bug or if it would be worked on. 

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