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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Unsubscribe link in Em...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Unsubscribe link in Email template in dynamics 365

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Posted on by Sumaira Noor 1,085

Hello Community Experts,

There is a requirement where i should create an email template which should contain Click here to unsubscribe link

And when an email is sent to the lead, if he no longer wants to get mails from us he should be able to click on it and unsubscribe

How do i achieve that

Kindly guide

Best Regards,

Sumaira Noor

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Partner,

    You can use the unsubscribe button within email template named as "unsubscribe"

    pastedimage1589713533482v1.png

    By default, the functionality behind "unsubscribe" is OFF in Microsoft Dynamics CRM 2011. You can turn it on by navigating to Settings -> Administration -> System Settings -> Marketing Tab.

  • Sumaira Noor Profile Picture
    Sumaira Noor 1,085 on at

    Thanks a lot for the help Akash

    Best Regards,

    Sumaira Noor

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