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Customer experience | Sales, Customer Insights,...
Suggested Answer

Changing 'sent from' address in marketing emails

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Posted on by 10

Hello,

Has anyone figured out how to change the 'from' address in automated marketing emails please?

Thanks, Kevin

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  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi Kevin,

    Do you mean that change the default “address from”?

    If so, please go to Settings > Email marketing > Default settings and modify the DefaultMktSettings.

    Delete the Default sending domain in the Marketing email tab.

    Then input the address you’d like to set in the option “Default from email”.

     pastedimage1616554066602v1.png

    After setting the above steps, you’ll get the default Email from address as you set.

     pastedimage1616554075578v2.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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