Using outbound events while using real time consent center?

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Posted on by Megancs98

Hi,

My client is currently using outbound marketing and a power portal to host event forms. They would like to transition to real time to use the new email and journey functionalities. Is it possible to still use outbound events while using real time consent center, emails and journeys? If so, what should they be aware of?

Thanks!

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Leah Ju Microsoft Employee on at

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Using outbound events while using real time consent center?

Hi,

Customer Insights - Journeys contains a subset of outbound event management features plus several improvements.

The following table compares the Customer Insights - Journeys and outbound marketing event management features.

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/event-management#when-to-use-customer-insights---journeys-and-when-to-use-outbound-marketing-for-event-management