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Service | Customer Service, Contact Center, Fie...
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Customer Service Portal

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Posted on by 386

Hi

Could you please help with following issues related to Customer Service Portal?

I am new to Portal, set-up customer service portal, create a new menu pages and customize forms - for unknown reason the layout is broken and looks like below - not sure how to fix it as all pages are changed 

Thank you

pastedimage1630228367067v1.png

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  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Customer Service Portal

    Hi slx,

    You can go portal management app, navigate to Web Files tab to open 'theme.css' and 'bootstrap.min.css' files.

    Then move to 'Notes' tab to check check if the two notes with attachments exist.

    pastedimage1630313157231v1.png

    Maybe you can upload them again with following files i provided.

    [View:/cfs-file/__key/communityserver-discussions-components-files/763/theme.css:320:240]

    [View:/cfs-file/__key/communityserver-discussions-components-files/763/bootstrap.min.css:320:240]

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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