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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Issues login to Partne...
Microsoft Dynamics GP (Archived)

Issues login to Partnersource

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Posted on by AndreaIES 1,005

I have allt his week having issues trying to login to Partnersource. I have used Firefox before and no issues but suddenly this week stopped working.

5875.Screen-Shot-2014_2D00_06_2D00_20-at-10.44.21-AM.png

Then, I tried using Explorer and it would ask me to run in Private mode and then once on Private mode, it would give me a partially loaded window. See below. Please let me know if it is only me or any technical issues Partnersource is currently experiencing. Please assist if something on my end.

 

8321.Screen-Shot-2014_2D00_06_2D00_20-at-10.45.05-AM.png

 

 

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  • Jonathan Fear Profile Picture
    Jonathan Fear Microsoft Employee on at

    You are going to want to contact the VOICE team at itmbssup@microsoft.com

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    I get this all the time. First I try a reboot and then I try to delete cookies. If that does not work I move onto a different computer and then come back the next day it will work again. With each new version of IE it gets worse and worse.

  • Jonathan Fear Profile Picture
    Jonathan Fear Microsoft Employee on at

    Guys if you don't report these types of issues they aren't ever going to get fixed.

  • AndreaIES Profile Picture
    AndreaIES 1,005 on at

    CustomerSource used to be working successfully on Firefox until this week. I was surprised and excited about it. I did not upgrade or did anything differently and it stopped working since Monday. I tried IE on different workstations until I was lucky. It seems the problem was on and off.

  • AndreaIES Profile Picture
    AndreaIES 1,005 on at

    I meant to say Partnersource

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    I have been reporting these occurrences for years. itmspprt@microsfot.com or something like that. All I get back is the usual clear your cookies, close your browser and the other canned responses. I just gave up after a while.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    itmbssup@microsoft.com was the correct one. My current issue is the file transfer manager does not work. There is also an issue trying to log a sales operations support request. I have had support requests for them all. Once a machine has an issue it never appears to go away so I just move onto another computer.

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