News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... How to change the mess...

Service | Customer Service, Contact Center, Fie...

Suggested answer

How to change the message when out of office hours?

(0) Share

Report

Report

Posted on by ffas

157

Hi there,

I would like to display a message of a form when we are "out of office hours".

At the moment I can't find anywhere where to to do it and there is no proper tutorial showing it.

Any help will be great.

Kind regards,

Fernando

All responses Img

All responses (2)

Answers Img

Answers (0)

ffas 157 on at

Like (0)

Report

RE: How to change the message when out of office hours?

Hi Steve,

Yes, I want to display a message with an email address where the users can send an email when out of office hours. At the moment, there is no settings for that purpose whatsoever as the messages are from the system and we, the subscribers cannot change it.

Cheers,

Fernando
Suggested answer

Community Member on at

Like (0)

Report

RE: How to change the message when out of office hours?

Hi ffas,

Where do you want to show this message, in the Chat Widgets?

Helpful resources

News and Announcements

Now Available: 2025 Release Wave 2

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2

Ramesh Kumar 42

#3

David Shaw_UK 27

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans