Sales Order Number Sequence

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Posted on by Dynamics-Consultant

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When creating an order, AX claimed the order already existed. AX then deleted another users already existing order - Later to which we found out the order number was the same, this is happening a lot. I checked the number sequence Sale_40 for Sales Orders. It set to:

Continuous (ticked)

Smallest - 1 Largest - 999999 Next - 299043

Clean up (ticked)

Interval - 24.00 Date/time

14/12/2016 (the time was 1 hour ago)

I can't see there being a problem with the number sequence, as it is for a lot of people too, resetting usage data wouldn't be the issue. Has anyone come across this before?

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Martin Dráb 230,030 Most Valuable Professional on at

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RE: Sales Order Number Sequence

I strongly recommend not using continuous number sequences unless strictly necessary (legal requirements). They slow things down and sometimes cause problems like yours.
Ludwig Reinhard Microsoft Employee on at

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RE: Sales Order Number Sequence

Hi Dynamics-Consultant,

How often do you experience isues with the number sequence already used?

Do you see that several times during a day or only every now and then?

Have you tried whether changing the interval from 24 hours to a smaller value helps?

Best regards,

Ludwig