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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Sales Order Number Seq...
Microsoft Dynamics AX (Archived)

Sales Order Number Sequence

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Posted on by Dynamics-Consultant 202

When creating an order, AX claimed the order already existed. AX then deleted another users already existing order - Later to which we found out the order number was the same, this is happening a lot. I checked the number sequence Sale_40 for Sales Orders. It set to:

Continuous (ticked)

Smallest - 1 Largest - 999999 Next - 299043

Clean up (ticked)

Interval - 24.00 Date/time

14/12/2016 (the time was 1 hour ago)

I can't see there being a problem with the number sequence, as it is for a lot of people too, resetting usage data wouldn't be the issue. Has anyone come across this before?

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Dynamics-Consultant,

    How often do you experience isues with the number sequence already used?

    Do you see that several times during a day or only every now and then?

    Have you tried whether changing the interval from 24 hours to a smaller value helps?

    Best regards,

    Ludwig

  • Martin Dráb Profile Picture
    Martin Dráb 240,312 Most Valuable Professional on at

    I strongly recommend not using continuous number sequences unless strictly necessary (legal requirements). They slow things down and sometimes cause problems like yours.

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