News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics AX (Archived) Sales Order Number Seq...

Microsoft Dynamics AX (Archived)

Sales Order Number Sequence

(0) Share

Report

Report

Posted on by Dynamics-Consultant

200

When creating an order, AX claimed the order already existed. AX then deleted another users already existing order - Later to which we found out the order number was the same, this is happening a lot. I checked the number sequence Sale_40 for Sales Orders. It set to:

Continuous (ticked)

Smallest - 1 Largest - 999999 Next - 299043

Clean up (ticked)

Interval - 24.00 Date/time

14/12/2016 (the time was 1 hour ago)

I can't see there being a problem with the number sequence, as it is for a lot of people too, resetting usage data wouldn't be the issue. Has anyone come across this before?

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (0)

Martin Dráb 230,445 Most Valuable Professional on at

Like (2)

Report

RE: Sales Order Number Sequence

I strongly recommend not using continuous number sequences unless strictly necessary (legal requirements). They slow things down and sometimes cause problems like yours.
Ludwig Reinhard Microsoft Employee on at

Like (0)

Report

RE: Sales Order Number Sequence

Hi Dynamics-Consultant,

How often do you experience isues with the number sequence already used?

Do you see that several times during a day or only every now and then?

Have you tried whether changing the interval from 24 hours to a smaller value helps?

Best regards,

Ludwig

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2

Martin Dráb 230,445 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans