Forward automatic reply from Outlook to incoming CRM E-mail.

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Posted on by Community Member Microsoft Employee

Is there a way to forward an automatic reply in Outlook when an email is received in Dynamics to the affected user?

The following scenario a user has received an email in Dynamics.
However, he did not receive it directly on his account in Outlook, because the assignment is made from a queue.
Can Dynamics detect that the user has Auto Reply enabled in Outlook and send an Auto Reply itself?

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Yoshika Suzuki on at

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RE: Forward automatic reply from Outlook to incoming CRM E-mail.

Because Dynamics itself doesn't have a mailbox, you can sync emails you send and receive in Outlook to Dynamics.