Hello everyone
When using the new preference centre functionality in Real-time Marketing, the unsubscribe link in an email no longer updates the /Do not allow bulk email/ attribute on the Contact. Instead, it updates the Contact Point Consent for the email address.
This is great, but I can't find a way to create a segment to exclude contacts who have opted out. I thought it would be possible to add the Contact Point Consent table to Segments, but unfortunately not:
For KPIs and reporting, it's really important to build segments containing people who will actually receive the email. So if I have a list of 2000 contacts, but 300 of them have opted out, I don't want to include them in my segment because it's going to skew my stats.
Does anyone have any suggestions?
Thanks
Deborah
