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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Schedule weekly emails...
Customer experience | Sales, Customer Insights,...
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Schedule weekly emails for different contacts

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Posted on by pdr469 183

Hi,

I have a requirement to have multiple contact segments that will receive weekly emails but on different days from each other. For example, Group A will receive emails on only Mondays, Group B on only Tuesdays and so on. I know that I can use segments to filter my contacts so that they are grouped like I want but the "Wait Until" scheduler isn't very clear. It looks like it will force me to choose a date first and then a day of week below. Is there not a way to have it just do day of week only? Or do I have to randomly choose a start date and then have it do "day of week" like I want?

  • pdr469 Profile Picture
    pdr469 183 on at
    RE: Schedule weekly emails for different contacts

    Well that's my question. Does "Day of week" there really mean it's going to send out the email weekly on that day or is it just that it's going to only go out the first Monday, for example and that's it? And then I'll need to do some Wait Until or something to spread it out to be recurring?

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Schedule weekly emails for different contacts

    Hi,

    Have you tried to set the "day of week" in the schedule of the email?

    pastedimage1630463783108v1.png

    It may satisfy your requirements.

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