Add to calender button isn't shown in live/sent marketing mail

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Posted on by Tanja Dettenrieder

Hi all,

in the past, we have integrated in our marketing mails the "add to calendar button" (as described here: https://docs.microsoft.com/en-us/dynamics365/marketing/add-to-calendar).

For an upcoming event which we created in Dynamics (we also activated the option to stream it online via Teams) the add to calendar button inserted in our marketing mail doesn't work. I have tried it multiple times using different test customer journeys, but the button is simply not show in the marketing mail (it is shown in the marketing mail in Dynamics, but not in any test send no matter which email adress is targeted).

Can anyone help?

Thanks and kind regards

Screenshot marketing mail in dynamics --> Button included

Screenshot delivered marketing mail: (--> no Button shown)

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Nya 29,056 on at

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RE: Add to calender button isn't shown in live/sent marketing mail

Hi,

When a calendar is added to a marketing email as a button, the following code snippet can be found in HTML designer.

It means that the display of this button is determined by whether the contact is registered for the event or not.

When the same email containing the same Calendar button is sent to two different contacts. One of them has registered the event (named as FF1) and the other one has not (named as FF2).

The emails they received will be shown as the below.