i would of assumed the most request feature would be to fix actual bugs...
HQ part of missing transferts, especially if they are started by a STORE..
Store A transfer in (create a new transfer ) from STOREB
Store B will not get the hq message...
we then need to find it and re create the HQ Message ...
that bug alone cost us around 75,000$ lost in revenue last year. (2013).. and since we have been using this since 2009, then i assume our loses are far greater.
it`s intermittent and random , so VERY hard to pinpoint why...
but then you talk about a new income revenue with the Payment services,
is this the link `www.dynamicsonline.com/.../sellpage.aspx`
i only see one gateway for canada, Cybersource...
the canada preferred gateway is MONERIS which BTW has 40%+ market share and probably 80% in some areas.
20$ monthly fee plus 0.12 USD Per trx is on top of current fees..
with over 100,000 transaction last year , this setup would add 1500$ monthly + 12,000$ fees to our setup...
i prefer paying a Dev or creating inhouse solutions we CAN control..... that 60K in last 4-5 years forr your payment services... plus the maybe 150 i lost with the bugs...
you exepct us to pay 200k on top of what we paid for this patched up software ?
don`t get me wrong, STORE OP Alone is ok... but the HQ is written by debutant coders with half brains as power source, there are no indexing in half the tables if not at all, no error checking whatsoever and i will stop here before i get out of control.
you guys talk about a SOD since 2012 (actually after more research it's 12/21/2011) and nothing is even shown to us , what a lack of respect for your clients, we have been hanging and waiting and PAYING for addons that fixes most of the bugs but can we just know WTH is going on ?
when should we expect what ?
new RMS based on AX
new AX based on RMS ?
new product ?
same buggy one ?
you guys are a few months LATE just to say WHERE this product is going, i can't expect the product itself will be bug free neither, we are not asking for a BETA which some partners have seen but just a HINT on what is going to happen.
Right now, a simple 20$ a month online POS beats the maintenance and overhead of RMS multiple stores with GOOD inventory control and HQ,,.
oh and btw changing cashiers or anystore info from the HQ is a must for any organisation, im pretty sure you don't send a tech to a desk to fix a password issue right ? darn even active directory does it...
enough said, ball is in your camp and i just can't wait to see what the response to this will be
