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Finance | Project Operations, Human Resources, ...
Suggested answer

Customer account not able to change in project

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Posted on by 504

Hi

Hi all,

While i am trying to change the customer account on project not able to change it.

pastedimage1666961122617v1.png

while changeing the customer account system give the error "

Object reference not set to an instance of an object"

  • DNJ Profile Picture
    DNJ 504 on at
    RE: Customer account not able to change in project

    yes

  • Suggested answer
    GirishS Profile Picture
    GirishS 27,821 Moderator on at
    RE: Customer account not able to change in project

    I guess there is something related to data issue.

    So my suggestion will be taking DB backup of production environment and restore it in dev environment.

    After restoring DB in dev environment you can debug and find out the issue.

    Thanks,

    Girish S.

  • DNJ Profile Picture
    DNJ 504 on at
    RE: Customer account not able to change in project

    I can able to change in UAT but not in production(Live).

  • GirishS Profile Picture
    GirishS 27,821 Moderator on at
    RE: Customer account not able to change in project

    Hi DNJ,

    Do you have any customization on this form?

    I guess there is some customization on this form - Because of customization you are getting this error.

    Check whether you have done any customization.

    Thanks,

    Girish S.

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