web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Season of Giving Solutions is Here!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer Service forum / How to limit CRM porta...
Customer Service forum

How to limit CRM portal users to reset their password to only certain number of times?

(0) ShareShare
ReportReport
Posted on by Jeudy Molina 172

Hi,

We are setting up a CRM portal add-on and we need to limit the number of times that a user can be able to reset the password by using the FORGOT PASSWORD option, and after the 3rd attempt they will have to contact the helpdesk to reset it.

Is it something that can be done currently?

Thank you in advance.

Categories:
Customer Service
I have the same question (0)
  • Verified answer
    MihirShah Profile Picture
    MihirShah 4,036 on at

    There is a site setting that can be configured to limit the max # of failed attempts before the user is locked out.

    Here is the link to the doc - docs.microsoft.com/.../set-authentication-identity

    The site setting is below -

    The maximum number of access attempts allowed before a user is locked out (if lockout is enabled). Default: 5. For more information: UserManager<TUser, TKey>.MaxFailedAccessAttemptsBeforeLockout.

    Hope this helps.

  • Suggested answer
    Jeudy Molina Profile Picture
    Jeudy Molina 172 on at

    Thank you for your help Mihir, this is very helpful

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans