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Build a more engaged and customer-driven culture through customer feedback management

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Do you know how your customers think about your product or service? Do you respond to customer feedback in timely manner? Do you use the insights from customer feedback to drive business decisions? Microsoft Forms Pro makes it easy for you to collect, analyze and take actions from customer feedback. Join this session to learn how you can create more personalized surveys, integrate the feedback data with your business process and derive contextual insights to take action to the right customer at the right time. During this session we cover a live demo and show you to integrate Microsoft Forms Pro with Microsoft Dynamics 365, Power BI, and Power Automate.

  • MMK Profile Picture
    MMK 745 on at
    RE: Build a more engaged and customer-driven culture through customer feedback management

    Hi

    how can i set survey and its templates values dynamically like any other lookups

    i am having a set of surveys and its templates dynamic values  which needs to be selected by CRM user

    with those values i need to populate them in power automate send survey action 
    but it is giving this error 

    Newtonsoft.Json.JsonSerializationException: Required property 'EmailTemplateId' not found in JSON. Path '', line 1, position 98.\r\n   at Microsoft.Forms.Pro.ApiFacade.RequestHandlers.SendEmailsForFlowRequestHandler.GetDataFromQuery(HttpRequestContext requestContext)\r\n   at Microsoft.Forms.Pro.ApiFacade.RequestHandlers.SendEmailsForFlowRequestHandler.<ParseRequestData>d__12.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   at Microsoft.Forms.Pro.ApiFacade.RequestHandlers.SendEmailsForFlowRequestHandler.<DoValidate>d__11.MoveNext()

     how can we do this Can we do this or Not 

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