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Service | Customer Service, Contact Center, Fie...
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Dynamics 365 Customer Engagement Plan

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Posted on by

Hi, 

We have a on premise Dynamics 365 Customer Engagement Plan. We want to go online so we can use the marketing an sales features. Is this possible with our license? 

 

  • tejesh.sharma@hotmail.com Profile Picture
    30 on at
    RE: Dynamics 365 Customer Engagement Plan

    As I understand your question you want to use your On Prem license with Online. If this is the case, then you want be able to do that. You required separate Online License for the same.

  • Suggested answer
    Roberto Ilidio Profile Picture
    on at
    RE: Dynamics 365 Customer Engagement Plan

    Hi Debbie,

    Actually not. It requires purchase of new licenses. Please, take a look on Microsoft Dynamics 365 Licensing Guide for more details ->  go.microsoft.com/.../

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