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Finance | Project Operations, Human Resources, ...
Suggested Answer

Write query to track the issued SOs in Load release error message

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Posted on by 545

Hi guys,

We have a number of SO in this load and got an error of credit limit.

I want to know which order belong to credit limit issue.

pastedimage1596082630053v3.png

Does anyone guide me how to write a query to identify it?

Many thanks

Ett

I have the same question (0)
  • MuthukumaranAX Profile Picture
    2,903 on at

    hi - I can see Load number in the infolog, did you try to track SO with  that reference?

    thanks

  • Ett Profile Picture
    545 on at

    Hi,

    Yes, I checked this SO, but there could be more than 1 SO that got credit limit issue. I want to list them out from this load.

  • Suggested answer
    Austin Shen Profile Picture
    Microsoft Employee on at

    Hi ETT,

    From function side, you could group your orders in the load by customer and then check credit limit for customer one by one.

    If you have some technical background, you could capture a trace for the process to release the load to warehouse and then analyze the trace and check where the issue may come from.

    Best Regards,

    Austin Shen

  • Ett Profile Picture
    545 on at

    Hi Austin,

    Thanks for your suggestion..

    Our business process, we only group SO by post code.

    On technical side, can you explain more detailed.

    Thanks

    Ett

  • Austin Shen Profile Picture
    Microsoft Employee on at

    Hi ETT,

    Sorry to get you late. You could refer to following document for the tool - Trace parser. The process would be like below -

    1. Open the trace with the trace parser and identify your session

    2. Try to filter x++ calls with info::add or anything else to determine where the error may be thrown

    3. Then you could switch to call tree and check why the error is thrown, also you will find some SQL clauses which are used to get related data. The SQL clauses may be what you are seeking.

    docs.microsoft.com/.../trace-trace-tutorial

    Best Regards,

    Austin Shen

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