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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Mailbox Configaration
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Mailbox Configaration

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Posted on by Mrunalini 120

where can we verify if the mailbox is correctly configured to not just forward emails to the Forward Mailbox but that it is configured to forward the emails as an attachment. 

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    SS-01100907-0 Profile Picture
    SS-01100907-0 on at

    Hi,

    You can open the mailbox in outlook and verify the settings.

    https://www.extendoffice.com/documents/outlook/4176-outlook-forward-email-not-as-attachment.html

    https://docs.microsoft.com/en-us/exchange/recipients/user-mailboxes/email-forwarding?view=exchserver-2019

    Thanks,

    Soumen

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