Hi Community,
We are experiencing an quirk in D365 which I am hoping to get your collective advice on. Thanks in advance 🙏
1. Can someone please help me understand the difference between Approved and Processed for Payment?
2. The reason I am asking is because we are finding some system functionality which is difficult to explain. What is occuring is the Approved expense report allows posting from the All expense report grid but Processed for payment only allows posting of lines from within the expense report itself.
The below two examples seem to be exactly the same
- They both are from a credit card import
- They both use the same category
- They both occur within the same month
- They have receipts attached
- No policy is configured in relation the the type
Troubleshooting:
- Does not seem to be any setting against the category
- Does not seem to be any parameter setting in relation
- Does not seem to be any setting against the method of payment
- Does not seem to be any difference in employee configurations
- The method of creating expense reports between users seems the same
- No automated posting of expense reports configured in workflow
a. Approved: Allows the whole expense report to be posted from either the All expense reports grid on inside the expense report itself.
b: Processed for payment: Does not allow the whole expense report to be posted from the All expense reports grid. When inside the expense reports only Post expenses button is available for posting.