Underdelivery PO (Batch controlled items)

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Posted on by Community Member Microsoft Employee

Hello,

I am trying to post a PO product receipt under the assumption that the PO was underdelivered for a batch product. I ordered 1000 items but I only received 900. I would like to register the 900, cancel the remaining 100 ( to cancel the remaining quantity, I am selecting the "Close for receipt check box" and here is where the problem is), create a product receipt and invoice the PO for the batch items.

When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status. 2- The items are Purchased, Received or Registered) that are preventing me from posting the product received. I already modified the underdelivery settings for a acceptable range.

Can anyone help?

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Community Member Microsoft Employee on at

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RE: Underdelivery PO (Batch controlled items)

Hello Steven,

It is a standard PO.
Community Member Microsoft Employee on at

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RE: Underdelivery PO (Batch controlled items)

Hello Andre, I am not using reservation. There is a quantity that was "registered", the other is set as "ordered".
Weaveriski 23,616 on at

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RE: Underdelivery PO

Can you check the status of the line with regards to the outstanding quantity?

Is this a stadnard PO, so not referenced to a production order, or linked through an inter-company chain?
André Arnaud de Cal... 291,431 Super User 2024 Season 2 on at

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RE: Underdelivery PO

Hi Thom,

Did you check if the quantity has been reserved already?
Prashant Singh 8,797 on at

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RE: Under-delivery of Batch items.

No problem. Please change the issue description or take help from community moderator to do so. So that we can continue with correct thread.

Regards,

Prashant Kumar
Community Member Microsoft Employee on at

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RE: Under-delivery of Batch items.

Thank you for Replaying Prashant. I accidentally made a mistake on the problem description. Sorry. When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status. 2- The items are Purchased, Received or Registered).

The "Invoiced" and "open" statuses that I mentioned on the description only happens If I do not select the close for receipt check mark and that is why the close for receipt check mark is used for, so that is not the problem, the real problem is that I can't even post the product receipt when I select the close for receipt check mark.
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Prashant Singh 8,797 on at

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RE: Under-delivery of Batch items.

Dear Thom Castro,

I have tested this scenario quickly. I found its working fine. I have ordered 5 qty and allowed under delivery 20% and registered 4 qty and put 4 qty in qty field and selected the close for receipt check mark. As a result PO is closed for further receipt.

Can you please check if system shows you any delivery reminder in the line details. If yes make it 0. If there is any delibery reminder system will keep the PO open.

Regards,

Prashant Kumar
Community Member Microsoft Employee on at

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Under-delivery of Batch items.

Hello,

I am trying to post a PO product receipt under the assumption that the PO was underdelivered for a batch product. I ordered 1000 items but I only received 900. I would like to register the 900, cancel the remaining 100 ( to cancel the remaining quantity, I am selecting the "Close for receipt check box" and here is where the problem is), create a product receipt and invoice the PO for the batch items.

When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status. 2- The items are Purchased, Received or Registered) that are preventing me from posting the product received. I already modified the underdelivery settings for a acceptable range.

Can anyone help?