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Microsoft Dynamics AX (Archived)

Underdelivery PO (Batch controlled items)

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Hello,

I am trying to post a PO product receipt under the assumption that the PO was underdelivered for a batch product. I ordered 1000 items but I only received 900. I would like to register the 900,  cancel the remaining 100 ( to cancel the remaining quantity,  I am selecting the "Close for receipt check box" and here is where the problem is), create a product receipt and invoice the PO for the batch items. 

When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status.  2- The items are Purchased, Received or Registered) that are preventing me from  posting the product received. I already modified the underdelivery settings for a acceptable range.

Can anyone help?

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  • Community Member Profile Picture
    on at
     

    Hello,

    I am trying to post a PO product receipt under the assumption that the PO was underdelivered for a batch product. I ordered 1000 items but I only received 900. I would like to register the 900,  cancel the remaining 100 ( to cancel the remaining quantity,  I am selecting the "Close for receipt check box" and here is where the problem is), create a product receipt and invoice the PO for the batch items. 

    When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status.  2- The items are Purchased, Received or Registered) that are preventing me from  posting the product received. I already modified the underdelivery settings for a acceptable range.

    Can anyone help?

  • Suggested answer
    Prashant Singh Profile Picture
    8,802 on at

    Dear Thom Castro,

    I have tested this scenario quickly. I found its working fine. I have ordered 5 qty and allowed under delivery 20% and registered 4 qty and put 4 qty in qty field and selected the close for receipt check mark. As a result PO is closed for further receipt.

    Can you please check if system shows you any delivery reminder in the line details. If yes make it 0. If there is any delibery reminder system will keep the PO open.

    Regards,

    Prashant Kumar

  • Community Member Profile Picture
    on at

    Thank you for Replaying Prashant.  I accidentally made a mistake on the problem description. Sorry. When I try to post the product receipt and select the close for receipt check mark I am getting some errors (1- quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status.  2- The items are Purchased, Received or Registered).

    The "Invoiced" and "open" statuses that I mentioned on the description only happens If  I do not select the close for receipt check mark and that is why the close for receipt check mark is used for, so that is not the problem, the real problem is that I can't even post the product receipt when I select the close for receipt check mark.

  • Prashant Singh Profile Picture
    8,802 on at

    No problem. Please change the issue description or take help from community moderator to do so. So that we can continue with correct thread.

    Regards,

    Prashant Kumar

  • André Arnaud de Calavon Profile Picture
    306,446 Super User 2026 Season 1 on at

    Hi Thom,

    Did you check if the quantity has been reserved already?

  • Weaveriski Profile Picture
    23,620 Moderator on at

    Can you check the status of the line with regards to the outstanding quantity?

    Is this a stadnard PO, so not referenced to a production order, or linked through an inter-company chain?

  • Community Member Profile Picture
    on at

    Hello Andre, I am not using reservation. There is a quantity that was "registered", the other is set as "ordered".

  • Community Member Profile Picture
    on at

    Hello Steven,

    It is a standard PO.

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