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Customer experience | Sales, Customer Insights,...
Answered

Marketing Non-Production App Functionality - can you send emails?

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We currently have D365 Marketing App just in a Live environment with no DEV/UAT.

If we were to implement a Dev environment, does anybody know the functionality that a Non-Production Marketing App allows? Would we be able to build test customer journeys that send out emails with this? Or is email sending disabled in the non-Production app?  I can't seem to find any documentation online on the differences in functionality between the Production and non-Production apps.  

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  • Suggested answer
    Autumn Arbury Profile Picture
    Moderator on at
    RE: Marketing Non-Production App Functionality - can you send emails?

    Please see responses below, no change in behavior of non-production marketing app.

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    RE: Marketing Non-Production App Functionality - can you send emails?

    Hi Partner,

    Don't worry it!

    Non-production apps retain the same functionality as production apps.

    The distinction between a non-production license and a production license is only relevant to the purchase price at the time you buy the license.

    Whether you use a non-production or production app, the app's interface and functionality will be the same.

    Please refer to the following Microsoft documentation:

    https://learn.microsoft.com/en-us/dynamics365/marketing/purchase-setup#non-production-app 

    pastedimage1678242026983v1.png

  • Verified answer
    Stephan Klemm Profile Picture
    110 on at
    RE: Marketing Non-Production App Functionality - can you send emails?

    The Non-production Marketing app has the same functions and background Marketing Seervices as the production app.

    So you can use it to create Journeys and send out (test-)emails without any issues.

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