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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics Sales CRM - S...
Customer experience | Sales, Customer Insights,...
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Dynamics Sales CRM - Sales Accelerator Sequences

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Posted on by DCXTaaS 3
I have new accounts that I uploaded and connected a custom sequence for LI Discovery.  After about 30 days, sequences I have not gotten to yet, disappear from my Sales accelerator popout.  Where can I find them to keep working?  OR do I need to reconnect them to a new sequence?  Do account/records in a connected sequence, that is not touched in 30+ days, automatically get disconnected from the sequence?  If so, can this be disabled?
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    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Dynamics Sales CRM - Sales Accelerator Sequences
    Hi,
     
    According to the official documentation.
    This is designed by the product and cannot be customized to change.
     
    But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
     Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

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