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Community site session details

Community site session details

Session Id :
Microsoft Dynamics NAV (Archived)

Duplicate client movement

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Hello, I 'm checking the movements of a client in NAV, I have a charge and a credit to the customer when entering your moves mark me having 3 charges and credits, and I was replicating the process in order to solve this problem but I correct mark the way they perform. I hope I can count on your help .

Thank you.

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  • Suggested answer
    Alexander Ermakov Profile Picture
    28,096 on at

    It is not quite clear what is your question exactly about - if you have duplicate postings for the certain customer, it might be the case that a duplicate entry has been manually created. In this case, you would need to reverse the duplicate by posting an opposite type of document (e.g., invoice will be reversed by a credit memo, and credit memo you need to reverse by posting an invoice).

  • Suggested answer
    Rabin Profile Picture
    2,976 on at

    Hello Rogelio,

    Can you be more specific and explain your issue with an Example so that we can better understand the case.

    -------------

  • Community Member Profile Picture
    on at

    This is the history of my client is assigned a must and have

    Sin-t_ED00_tulo1.jpg


    when entering customer movements shows me the following information shows me 3 charges and creditsSin-t_ED00_tulo1.jpg

  • Suggested answer
    Rabin Profile Picture
    2,976 on at

    Hi Rogelio,

    Looks like this is customized part of NAV. You might would like to look into the Post Code. Check how the posting process is being carried out. If the system is not behaving as per plan then there must be problem with the code as i am assuming that all the setups are correct.

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