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Service | Customer Service, Contact Center, Fie...
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Field Service Mobile (Power Platform) Record Limitations

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My team is migrating from the Xamarin app to the Power Platform app and I'm trying determine if there are any hard record limitations. That is,  are there limits to 

  • Number of offline records per an entity
  • Number of offline records for app
  • Number of records in an entity
  • Lookup list limits
  • Number of records loaded into a view
  • etc...

My guess is that the limit is based on how much loading time you are willing to live, but I can't seem to find any official documentation about this.  Any help would be appreciated.  Thank you.

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  • Verified answer
    FieldServiceDave1 Profile Picture
    45 on at

    Hi bgar,

    Thanks for working with the Dynamics 365 Field Service mobile app (Microsoft Power Platform)

    Other than a 2MB limit per row, which is fairly hard to reach there's really no limit outside of the physical device limitations. With that said, there are things to keep in mind to have a good user experience would be to design an offline profile properly (no specific hard limits, just that its obvious that if you pull down a 1M row entity to the device, the initial sync will be long...) and that going forward the recommendation for storing files will be to use the file attribute type. basically there is no data sync limitation beyond the 2MB per row.

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