News and Announcements icon

Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Subscription billing: ...

Finance | Project Operations, Human Resources, ...

Unanswered

Subscription billing: Cant book discount (The transactions on voucher..not balance as per)

(0) Share

Report

Report

Posted on by D365 N00b

114

Hello everyone,

I'm trying to credit a SubsBilling with a discount. Unfortunately, I always receive the following message.
I've checked all the posting profiles and accounts for automatic postings. There seems to be a missing account in the setups. Does anyone have an idea?$

All responses Img

All responses (1)

Answers Img

Answers (0)

Hana Xue Microsoft Employee on at

Like (0)

Report

Subscription billing: Cant book discount (The transactions on voucher..not balance as per)

Hi,
This blog mentions why this problem occurs and proposes a solution: disable the parameter " Mark lines on free text invoices and interest notes" and settle open transactions again. Settlement should post successfully. Go back and enable the "Mark lines on regular invoices and interest notes" parameter again. You can check out the link below:
The error message "The transactions on voucher XXX do not balance as per [date]. (accounting currency: 50,00 - reporting currency: 50,00)" in open customer transactions settlement - Microsoft Dynamics 365 Blog
Also, if that doesn't work, you can check out the old threads from before. Hope these will be helpful.
Solved: Sales Order - The transactions on voucher XXXX do not balance as per . (dynamics.com)
Posting retail statement you might have an error (dynamics.com)
Best Regards,
Hana

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2

Martin Dráb 230,188 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans