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Subscription billing: Cant book discount (The transactions on voucher..not balance as per)

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Posted on by D365 N00b

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Hello everyone,

I'm trying to credit a SubsBilling with a discount. Unfortunately, I always receive the following message.
I've checked all the posting profiles and accounts for automatic postings. There seems to be a missing account in the setups. Does anyone have an idea?$

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Hana Xue Microsoft Employee on at

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Subscription billing: Cant book discount (The transactions on voucher..not balance as per)

Hi,
This blog mentions why this problem occurs and proposes a solution: disable the parameter " Mark lines on free text invoices and interest notes" and settle open transactions again. Settlement should post successfully. Go back and enable the "Mark lines on regular invoices and interest notes" parameter again. You can check out the link below:
The error message "The transactions on voucher XXX do not balance as per [date]. (accounting currency: 50,00 - reporting currency: 50,00)" in open customer transactions settlement - Microsoft Dynamics 365 Blog
Also, if that doesn't work, you can check out the old threads from before. Hope these will be helpful.
Solved: Sales Order - The transactions on voucher XXXX do not balance as per . (dynamics.com)
Posting retail statement you might have an error (dynamics.com)
Best Regards,
Hana

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